Shipping Policy

U.S. shipping

We currently ship within the United States unless otherwise stated at checkout. We do not offer international shipping unless that option is clearly shown during checkout.

Rates

Available shipping methods and rates are displayed at checkout after you enter a valid shipping address. The amount you pay for shipping is the rate you select.

Processing time

Paid orders are typically prepared within 1–2 business days. This is a processing estimate, not a delivery guarantee. Weekends, holidays, inventory checks, and address issues may add time.

Tracking

After a label is purchased and the order is marked shipped, tracking information is sent to the email address provided at checkout when available.

Carrier delays

Once a package is with the carrier, transit time is controlled by the carrier. Weather, peak volume, incorrect addresses, and other carrier events can delay delivery. We are not responsible for carrier delays beyond our control.

Incorrect address

You are responsible for providing a complete and accurate shipping address. Packages returned, delayed, or lost because of an incorrect or incomplete address may require additional shipping charges.

Lost or damaged packages

If a package arrives damaged or appears lost in transit, contact us through the Contact page with your order number, photos of the package and label when possible, and a short description of the issue. We will review the request with the carrier information available to us.