Legal
Privacy Policy
1. Overview
This Privacy Policy describes how Quantum Bio Peptides collects, uses, and shares information when you visit our website or place an order. This is a starter policy and should be reviewed by a qualified attorney before live launch.
2. Information we collect
We may collect:
- contact information, such as name, email address, and phone number
- shipping and billing address information
- order details, including products, quantities, and amounts
- messages you send to support
- basic technical information, such as browser type, device type, and pages visited
3. Payment information
Payment card details are handled by a third-party payment processor. We do not store full card numbers or CVV data on our servers. We may retain limited payment references needed to confirm an order, such as a payment status or processor transaction identifier.
4. Shipping providers
If you place an order, we share the shipping name, address, and contact details needed to generate labels and deliver the package with our shipping provider.
5. How we use information
We use information to:
- process and fulfill orders
- send order, receipt, and tracking emails
- respond to support requests
- improve store operations and prevent fraud or abuse
- meet legal, tax, and recordkeeping requirements
We do not sell your personal information.
6. Cookies and session data
We use cookies and similar technologies that are needed to operate the cart, checkout session, and admin sign-in. These may include session cookies that keep your checkout or admin session active.
7. Sharing with service providers
We share information only with service providers who help us operate the store, including:
- payment processing
- shipping and label generation
- email delivery
- website hosting
These providers are used only as needed to provide their services.
8. Data retention
We retain order and customer records as needed to fulfill orders, provide support, and meet legal and accounting requirements. Retention periods may vary based on the type of record.
9. Security
We use reasonable administrative and technical measures to protect information. No method of transmission or storage is completely secure.
10. Your choices
You may contact us to request a copy, correction, or deletion of personal information we hold, subject to legal and operational limits (for example, we may need to keep completed order records).
11. Contact
Privacy questions may be sent using the contact information on our Contact page.